Kapitel 1

From product-oriented to service-oriented organization

Just a few years ago, smart industry was called the new industrial revolution, with big data and data analytics as the main drivers. We now see that this revolution is in full swing and that advanced data technology is being used in more and more companies.

In the manufacturing industry and in technical services, smart maintenance offers plenty of opportunities. Servitization is booming, with the business model shifting
from product to service.

Companies see that, by applying smart maintenance technology, they can make great strides in service, quality and customer satisfaction. But they can also better deal with challenges such as staff shortages. Using data and data analysis to optimize production and maintenance processes, provide better service and even develop new services: smart maintenance makes it possible. But where do you start? And how do you get past the ideas and proof-of-concept stage?

After reading this white paper, you’ll know what your next step is on the road from a
product-oriented to a smart, service-oriented and data-driven organization. Our data and AI experts will be happy to help you on your way!

The main advantages of smart maintenance

For companies in the manufacturing industry: higher efficiency and continuous improvement

The main advantages of smart maintenance

For technical service providers: competitive advantage by being distinctive


Bredenoord supports its international growth ambitions by implementing Microsoft Dynamics

Increase customer satisfaction and develop, deliver, support and exploit the most reliable and innovative decentralised energy system