Events & Webinare

11.05.

Webinar


Topics:

  • Field Service
  • IoT
  • Predictive Maintenance
  • Microsoft Dynamics 365

Für

  • CEO, Director
  • IT Manager

Live Webinar | Dynamics 365 for Customer Engagement Spring Release: Customer Service | Fri 11th May at 10:00 GMTP

The Microsoft Dynamics 365 Spring Release has bought a number of exciting developments to Dynamics 365 for Customer Service and Field Service. Join us for a blitz of what's new in Service.

We will examine the new Business Application Platform, which leverages Dynamics 365 for Customer Engagement architecture to support organisations designing their own business applications, allowing them to digitalise previously paper-based processes. This is also a new era in integration between Dynamics 365 for Finance and Operations and Dynamics 365 for Customer Engagement.

  • Spring Release ’18 Overview
  • Customer Service Updates
  • Field Service Updates
  • Common Data Model
  • Business Application Platform: build your own applications

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