Government Success: State Authority Adopts Microsoft Dynamics 365 for Infrastructure Overhaul

Learn how a state entity is partnering with HSO to achieve enhanced efficiency and data mastery


A leading State Authority, known for its significant contributions to public and non-profit universities, healthcare facilities, and other state-related institutions, that aims to enhance community services through advanced construction, financing, and allied services. This entity is a cornerstone in promoting progressive infrastructure and financing solutions, crucial for advancing education and health services.


The State Authority needed to modernize its finance and operational structures amid a reduced workforce and evolving industry requirements. The goals were to enhance data insights, improve security, refine audit processes, and streamline workflows. The Authority aimed to transition from outdated systems to a comprehensive, cloud-based solution, focusing on updating project accounting practices and enhancing its approach to cloud services.


The State Authority selected Microsoft Dynamics 365 Finance, Microsoft Dynamics 365 Supply Chain Management, and Microsoft Dynamics 365 Project Operations for their comprehensive capabilities:

  • Microsoft Dynamics 365 Finance: Chosen for its advanced financial management tools, providing real-time financial insights, automation of routine tasks, and streamlined global financial management.
  • Microsoft Dynamics 365 Supply Chain Management: Selected to optimize the Authority's supply chain operations, improve procurement processes, and enhance inventory management, all crucial for the large-scale construction and infrastructure projects the Authority oversees.
  • Microsoft Dynamics 365 Project Operations: Incorporated to provide a unified view of project management, resource scheduling, and financials, enabling better control and visibility over the numerous, complex projects the Authority manages.

With these technologies identified as the foundation for their modernization efforts, the State Authority sought a partner with deep expertise in implementing and maximizing these systems. HSO was chosen for several compelling reasons:

  • Proven Experience in the Public Sector: HSO's extensive experience in the public sector provided the State Authority with confidence in their ability to understand and navigate the unique challenges and regulatory requirements of state-level operations.
  • Successful Track Record with Microsoft Dynamics 365 Implementations: HSO's portfolio of successful Dynamics 365 implementations demonstrated their capability and expertise.
  • Client-Centric Approach: HSO's commitment to thoroughly understanding the Authority's specific needs and their approach to adapting technology solutions to fit those needs stood out.
  • DynamicsAdvantage for Public Sector: The addition of HSO's proprietary DynamicsAdvantage for Public Sector offered specialized enhancements and features designed to meet the nuanced needs of public organizations, adding significant value to the partnership.
  • Risk-Reducing Methodologies: HSO's flexible and adaptable methodologies were critical in assuring the State Authority of a reduced risk throughout the transformative project.

Projected Results

With the adoption of Microsoft Dynamics 365 and HSO's DynamicsAdvantage for Public Sector, coupled with the strategic alliance with HSO, the State Authority expects to achieve:

  • Streamlined Financial Operations: Enhanced financial visibility and control, leading to improved budgeting, forecasting, and financial reporting.
  • Optimized Supply Chain Management: More efficient supply chain operations with reduced operational costs, improved procurement processes, and better inventory management.
  • Enhanced Project Management: Improved project outcomes through better planning, resource management, and financial tracking.
  • Reduced Dependency on Custom Solutions: Minimized need for customizations with adaptable and scalable solutions that meet the Authority's evolving needs.
  • Advanced Data Insights and Reporting: Leveraging data analytics for informed decision-making, strategic planning, and performance management.
  • Improved Integration and Collaboration: Seamless integration with other systems and enhanced collaboration across departments.

Through this initiative, the State Authority is set to transform its operational efficiency, financial management, and project delivery, ensuring a more responsive, effective, and modern infrastructure service delivery.

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