Our unique service model ensures that your ERP solution keeps running smoothly and contributes to the productivity and efficiency of your organization. Many implementation partners have traditionally focused only on the initial implementation. We believe that optimization and maintenance disciplines are very much separate and that people providing this function require specific knowledge and skills.
Therefore, a few years ago HSO Customer Service was established. Our support consultants are fully trained and equipped with all the tools they need to undertake customer support services of the highest quality.
100% focus on Dynamics AX & Microsoft Technology Platform
HSO are the No 1 in the Customer Satisfaction league (as measured by Microsoft) with a comprehensive help desk, application management, migration and upgrade support. Our approach has resulted in HSO being awarded “Most Customer-Centric Microsoft Dynamics Partner” 2010.
In short HSO offers a complete range of services for customers throughout the life cycle of your ERP system so that all potential benefits can be realized. After all business improvement is a continuous journey, not a destination.