Therefore internal knowledge bases are often eroded over time. We often find that the level of knowledge of the core ERP system is insufficient. Upgrades and enhancements are often forgone due to a lack of knowledge and this result in an inability for a company to move forward with revised processes and procedures.
Equally for analysis and reporting, finding the necessary information from the system can be difficult and time consuming without in-depth knowledge. This increases costs & complexity, adds latency, reduces the visibility of the business and its processes, and is detrimental to the overall maintainability of your system.
It is important that the Maintenance and the Optimization of the ERP system is properly managed. HSO offers a broad range of application management services, from tracking patches to complete outsource of the management of your Microsoft Dynamics AX solution.
Would you like more information?
Download the factsheet with a description of all of the HSO application management options.