Kwik-Fit to 2300 the largest town car service chain in Europe. Netherlands currently has 180 Kwik-Fit branches and this number is still growing. All activities are directed from the central office in Harderwijk. Here they decided to replace the old fi nancial UNIX. The choice fell on Microsoft Dynamics ™ AX.
The company
Kwik-Fit was founded over thirty years and began as a concept vooruitstrevend'fastfi T 'in Scotland. The company is now Europe's largest chain of car service with 11,000 employees over eight million customers each year of service. In some countries, the company under another name known as Pitstop (Germany) or Speedy (France).
All activities in the Dutch service with a total of 1,500 employees will be directed from the central office in Harderwijk. Kwik-Fit, The Netherlands Group comprises the companies Kwik-Fit Netherlands (retail) and USN / Centuri Netherlands (Wholesale).
Both have their own POS (Point of Sale) and back office system. The Kwik-Fit component uses a custom application from the United Kingdom, while USN is working with Microsoft Dynamics Nav. In addition, several other applications are running on over forty servers
in Harderwijk.
The situation
Paul Traas was finance manager at Kwik-Fit and has twelve years of service with the company. He talks about the original situation and the move to Microsoft Dynamics ™ AX: "We worked with Triathlon, a fi nancial package under UNIX. That package was pretty old and definitely not flexible.
Thus the data could not be exported to other applications, which we print almost everything on paper and had a lot of typing. "Initially we had the Microsoft ERP solution is not in sight. We were looking not offer a good administrative package, such as Exact and AFAS. Exact seemed all basic requirements, but in practice would also have several additional applications are needed.
An all-round ERP package would be much more ideal for us and better suited to our objective of reducing the total number of different applications to reduce as much
possible use of standard software. "